Specialists in documentation and business writing

 

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Seven reasons why you should trust us with your documentation

Our Services:

Documenting
Integration
Branding
Design & Production
Content Management
Software

 

What we do

AZB Specialise in end to end documentation services. Our main deliverables are:

  •       Documentation of processes, procedures, systems, plans, changes, products, services

  •       Communication of change to business stakeholders.

  •       Organisation of, and controls to manage, the information created. 


THE NEED FOR SPECIALIST DOCUMENTATION PROVIDERS

In business today, the pace and complexity of change is forever growing. Documenting change has become a highly specialised discipline, which demands an extremely broad skill set.

We believe the graphic on the right illustrates the structure of the minimum skill set needed to document modern business change projects. These also have to be combined with a clear understanding of your business, and its goals and objectives.

We at AZB understand the requirements for good authors, writers and knowledge project managers.

It is simply too difficult and too expensive for many companies, and now even many consulting houses, to recruit and maintain their own documenting resources.

Like so many other business processes, the benefits of outsourcing are clear and demonstrable.

The AZB founders have solid frontline experience in all these disciplines, gained working for prominent Australian companies. We make it our business to recruit and train the right people and keep their skills updated. That relieves you of the overhead and uncertainty of doing this.

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WRITING SKILLS

PRESENTATION SKILLS

AUTHORING & PUBLISHING TOOLS

COMMUNICATION SKILLS

RESEARCH SKILLS TIME MANAGEMENT
ANALYSIS SKILLS SYSTEMS SKILLS
TECHNOLOGY COMPETENCE I.T. LITERACY
PROJECT METHODOLOGIES ITIL
GENERAL BUSINESS EXPERIENCE

WHO BENEFITS FROM OUR SERVICES?

1.  Consulting firms delivering or managing projects for customers

Consulting groups are frequently employed by end-user organizations to manage and run projects related to all types of business change. These groups range from suppliers of software products, to system integrators, to solution builders and to suppliers of outsourced support services.

With AZB’s help, such a consulting group can realise some powerful benefits:

  •   The end to end capability of the group can be extended, which can help significantly when tendering for, and winning projects.

  •   The group does not need to hire, train and maintain specialists in project documentation

  •   Project and Program managers’ work loads can be eased by AZB’s approach to resourcing and managing the documentation stream.

2.    Companies with in-house projects and programs

Often, companies recruit contractors to write documentation, who can be an unknown quantity, often lost to the business when the initial project winds up. But AZB offers continuity in that our specialists are always available for follow up.


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Last modified: 09/05/06